Neomamma Mother & Baby Fitness Classes – Terms & Conditions

1. Booking & Payment

● Payment is required in full to secure your place in a 6 week class block.

● The first 10 spots in the first term are priced at £60. All subsequent spots, and all places in future terms, are £72 per 6 week block.

● Bookings are accepted on a first come, first served basis.

● Classes are booked and paid for online via LeadPages and Stripe.

● Payment confirms your acceptance of these Terms & Conditions.

● Full Terms & Conditions and the PARQ (Physical Activity Readiness Questionnaire) will also be sent to you by email after booking for your records.

2. Class Details

● Each class lasts approximately 45-60 minutes, including warm up, cool down, and time to chat.

● Classes take place at Sandbach Health & Fitness, where there is free onsite parking.

● Classes are circuit style, focusing on postnatal safe strength and light cardio exercises.

3. Eligibility & Health

● Classes are for postpartum mothers cleared by a GP to exercise (usually 6–8 weeks postpartum, or longer after a C-section).

● You must inform the instructor of any medical conditions, injuries, or concerns prior to participation.

● Participation is voluntary. You acknowledge that you take part at your own risk and that Neomamma, its instructors, and the venue cannot accept responsibility for injury, illness, loss, or damage.

● You should stop exercising immediately if you experience pain, dizziness, discomfort, or any other adverse symptoms.

4. Babies

● Babies are welcome in the class space. Parents are solely responsible for supervising their child at all times.

● Babies should be safely positioned in a carrier, car seat, or on a mat.

● Only non-moving babies (not yet crawling, rolling, or walking) are permitted for safety reasons.

● Neomamma is not liable for any injury, accident, or loss involving a baby.

5. Cancellations, Refunds & Catch-Ups

● No refunds are given for missed sessions.

● One flexible catch up session may be offered if you or your baby are unwell, provided at least 2 hours’ notice is given. Catch up availability is at the instructor’s discretion.

● Cancellations before the start of the block may be refunded at the instructor’s discretion; if a refund is issued, a £10 administration fee may apply.

● Classes may occasionally be rescheduled due to instructor illness, adverse weather, or other unforeseen circumstances. In such cases, a replacement session or pro-rata credit will be offered.

● If a class is cancelled and cannot be rescheduled, a full credit for a future block will be offered.

6. Liability & Safety

● Participation is at your own risk. Neomamma, instructors, and the venue are not liable for any personal injury, loss, or damage, including to your baby.

● Proper footwear and attire are required. Please bring water and any necessary items for yourself and your baby.

● The instructor may remove anyone whose behaviour poses a safety risk or disrupts the class.

● By attending, you confirm that you are medically fit to participate and accept full responsibility for your own and your baby’s safety.

7. Conduct & Respect

● Classes are designed to be supportive, inclusive, and judgment free.

● Participants are expected to respect others, maintain hygiene, and follow instructor guidance.

● Aggressive, disruptive, or unsafe behaviour will not be tolerated.

8. Photography & Video

● Photography and video may be taken during classes. Consent for inclusion in promotional material is requested separately via the PARQ/registration form.

● If you have not provided consent, you will not appear in promotional content.

9. Privacy & Communication

● Personal information shared (e.g. via WhatsApp or registration forms) is used only for class communication and support.

● You agree to maintain the privacy of any information shared within class or group platforms.

10. Changes to Terms

● Neomamma reserves the right to update these Terms & Conditions at any time. Participants will be informed of significant changes.

11. Acknowledgment & Agreement

● By booking and attending classes, you confirm that you have read, understood, and agree to these Terms & Conditions in full.

● Any disputes will be addressed directly with the instructor. If required, the venue’s standard dispute resolution procedures may apply.